… there is a coin machine in the lift.

“I’ll show you to your room”, the concierge said as they entered the lift.
The traveller followed hoping that politeness would overide claustrophobia.
“Now,” the concierge instructed “to make it go up you need to put a coin in the meter”, as she rolled 5 cents into the slot.
The traveller was so incredulous she had to suppress a laugh, “I’ve never seen that before” she offered coyly, hoping not to sound like a smart arse.
The tone must have worked because the concierge respectfullly informed her,
“Most lifts in Naples are coin operated so make sure you keep your small change handy otherwise you will have to use the stairs.”